GAMMA TECHNOLOGY ENTERPRISES LTD. CO. (“THE GREAT E-SCAPE®”) will maintain its network in such a manner as to provide to all Clients the best possible Web hosting access to the InterNet.

• 99.9% uninterrupted transit to the InterNet
• Daily updates to key software
• Daily backups for all key Client files
• Daily backups stored on an off-server location*

The above agreement does not cover outages caused by client error or account transfers. This Service Level Agreement does not cover outages due to scheduled or emergency network and/or facility maintenance. Furthermore, this Agreement is an integral part of our Terms of Service Agreement.

Under no circumstances shall THE GREAT E-SCAPE® be liable for any direct, indirect, special, punitive, or consequential damages that result in any way from your use of or inability to use the service, or for third parties' use of the service to access your Web space, or to access the Internet or any part thereof, or your or any third parties' reliance on or use of information, services, or merchandise provided on or through the service, or that result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation or transmission, or any failure of performance. If you are dissatisfied with THE GREAT E-SCAPE®'s service or any of its terms, conditions, rules, policies, guidelines, or practices, your sole and exclusive remedy is to discontinue using the service.

*Access to backup files and databases is free under most circumstances but restore requests are limited to once per month with additional restores billable at $25 / request.

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